Returns & Exchanges

At Timpano Percussion, we want to ensure you are completely satisfied with your athletic gear and equipment. If your purchase doesn't meet your performance needs, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team to provide your order number and the reason for your return.

• 2.
  Prepare the Package

  Place the unused equipment back in its original packaging with all tags and manuals included to ensure it passes our quality inspection.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our team verifies the condition of the items, we will process your refund or ship your replacement gear within 5-7 business days.